Welcome to KipGrill!
By dining with us, you agree to the following terms and conditions. Please read them carefully.
1. General
1.1 These Terms and Conditions govern the use of services provided by KipGrill, located at Leuken 95 | 3920 Lommel .
1.2 By entering the restaurant, placing an order, or using any of our services, you agree to comply with these terms.
1.3 KipGrill reserves the right to modify these Terms and Conditions at any time, and such changes will be effective immediately upon posting.
2. Reservations and Orders
2.1 Reservations can be made online, by phone, or in person. We reserve the right to modify or cancel reservations.
2.2 Walk-in customers are served on a first-come, first-served basis.
2.3 Orders placed online, by phone, or through delivery platforms are subject to availability. We reserve the right to refuse any order if we deem it necessary.
3. Payment and Pricing
3.1 All prices are listed in Euros and are subject to change without prior notice.
3.2 We accept cash, credit cards, and payment via approved online platforms. Payment must be made in full before food is served or delivered.
3.3 Taxes and additional charges are applied to orders as required by local laws.
4. Food and Allergies
4.1 Our menu may contain allergens. Please notify our staff if you have any dietary restrictions or allergies before placing your order.
4.2 We do not guarantee a completely allergen-free environment. While we take precautions, cross-contamination may occur.
5. Delivery and Takeaway
5.1 Delivery services are available within specific areas and subject to availability. Delivery times are estimates and may vary based on conditions beyond our control.
5.2 KipGrill is not responsible for delays caused by external factors, such as traffic, weather conditions, or third-party delivery services.
5.3 Orders for takeaway must be picked up within the specified time. Unclaimed orders will not be refunded.
6. Cancellations and Refunds
6.1 Orders may be canceled or modified up to 45 minutes before the scheduled pickup or delivery time. After this time, orders are considered final and non-refundable.
6.2 In case of dissatisfaction with our service or product, please contact us immediately. Refunds or replacements will be issued at our discretion based on the circumstances.
7. Restaurant Policies
7.1 We aim to provide a pleasant dining experience for all guests. Disruptive behavior, including excessive noise, intoxication, or disrespect toward staff and patrons, may result in removal from the premises.
7.2 Outside food and beverages are not permitted in the restaurant.
7.3 We are not responsible for the loss or theft of personal items within the restaurant.
8. Health and Safety
8.1 We adhere to local health and safety regulations. If you feel unwell, please refrain from dining in and consider using our delivery or takeaway services.
8.2 Smoking is prohibited inside the restaurant, except in designated outdoor areas.
9. Liability
9.1 KipGrill will not be liable for any damages, losses, or injuries resulting from dining in our establishment or using our services, except in cases of gross negligence or intentional misconduct.
10. Privacy Policy
10.1 We collect personal information such as contact details for the purpose of processing orders and reservations. We respect your privacy and do not share this information with third parties, except for delivery purposes.
11. Governing Law
11.1 These Terms and Conditions are governed by the laws of Belgium. Any disputes will be handled in accordance with local legal procedures.
12. Contact Us
For any questions or concerns, please contact us at:
Phone: +32 487 07 52 10
Email: kipgrill@gmail.com
Address: Leuken 95 | 3920 Lommel